$55 No Deposit Bonus
280% + 50 FS deposit bonus
Full Welcome Package
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Well considering I was a new player and clicked on it for new because the new player bonus personally I think this online casino sucks because I refuse to give me DIY promo bonus that I saw was signing up for so all in all one of the worst casinos I've been on
not a bad place for several games, i liked the bonuses, but the amount of games is not big enough... i wanted to see more providers.
page would not load..could not signup it takes me cto a page that says website not available
Hello @rokmann99, Unfortunately, the casino does not allow opening an account to players from the following countries: China, India, Malaysia, Vietnam, Netherlands, Israel, Ukraine, Russian Federation, Kazakhstan, Islamic Republic of Iran, Syrian Arab Republic, Iraq, Romania, Hungary, Afghanistan, Azerbaijan, Serbia, Bulgaria, Poland, Croatia, Estonia, Kyrgyzstan, Armenia, Belarus, Guam, Pakistan, Costa Rica, Bangladesh, Curacao, Bhutan. If the country you are residing in is not included in the list above, please tell us which is exactly so we can further investigate with the casino., All the best!
I am not happy and all login in here and there is messed I do not like it
It's been 2 weeks. Still not able to withdraw. Njjj
Dear @Holden361, Thank you for your feedback! We have contacted the Finance Department of Lucky Tiger in regards to the matter you are concerned with. Please note that some of the documents, required for setting up your account for withdrawals, are still missing. We would kindly ask you to submit those in order to be able to request a payment. Best regards, Lucky Tiger team
I want to kindly warn others to not ever deposit your money to Rich Palms Casino. I have been a loyal player for over a year. I deposited every week and was able to withdraw just once, after meeting wagering requirements. My winnings totaled $270.00. I called them, and the agent instructed me to send them copies of my driver's license. ( front and back), a bill that had my name and address on it, the bill had to be no older than 2 months old. The card authorization forms for all credit cards used to deposit. I had 6 credit cards but had only used two of them for the last 9 months. There was one card that I used only once and over a year ago. I couldn't find that card because it had been so long and probably a virtual visa. I let them know that and they said that was not a problem. I was instructed to ignore the bank wire information on the withdraw form and to write on it that I wanted my winnings to be deposited into the debit card I have used for over 9 months. I had to send photos of all credit cards ( front and back) but cover the 4 numbers in the middle and cover the cvc code on the back. I sent all the required documents and then called them back to see if they received it. The agent told me everything looked great and she was forwarding everything to the withdrawal department and I would have my winnings within 4 business days. I was excited to finally be able to withdrawal and it was my first time. I called them again on the 3rd business day to check the status. I spoke with a different agent who told me that my documents were not clear and to send them again and I would have to wait another 4 days ( now totaling 8 days), when the first agent told me everything was fine. Io was not happy at all. I felt they should al be on the same page but went through all of it again, and sent all documents again. I called the next day, and the 3rd agent told me they needed a copy of that debit card I had used only once and over a year ago, when the other agent said it was no problem. I was very frustrated at this point after being told different things from 3 different employees. The agent got a manager on the phone who identified himself as Odell. He apologized that I was misinformed and had to go through all that mess and he was going to get it straight, get the finance department to rush my withdraw and would contact me through email. I waited two days and I didn't hear from him, he didn't email me and when I called them again, Odell is no where to be found. I called again and the 4th agent told me that I needed to give them my bank account # and the routing number. I told him the first agent told me to cross that portion of the form out, because my winnings had nothing to do with my bank account, and was going to be deposited into the prepaid debit card that I had used to deposit. I was extremely upset and aggravated and told the agent that I have not been contacted at all, not even a email, been told 4 different things from 3 agents and a manager and was not comfortable giving my bank information, when they have not shown 1 sign of being honest or legit. I was hung up on and they have blocked me from calling them, and even blocked me from speaking on live chat with them. Do NOT deposit or trust this casino. They are all scammers and I couldn't get $270.00 from them, when I deposited more than that in the last month. I am sickened thinking about all the money they got from me. I cant imagine what they would do if they had gotten my bank number and routing number. The ONLY good thing that came from all of this, is they won't get another penny from me. They should be shut down. Please pass this message on if you know anyone who uses online casinos.
Dear Deanna, Thank you for reaching us in regards to the matter. We have contacted the Finance Department of Rich Palms, and were informed that your account has been successfully approved. We made an exception for the documents missing, and you are more than welcome to submit a withdrawal request now. Best regards, Rich Palms team
High playthrough on bonus promotions, 2750.00 for 55$ bonus, makes it hard to withdrawal and continue playing off of bonus
Same as planet 7 for the most part which is usually where I tend to play. I figure if your going to put up a new casino at least make it different than all your others add different games or something.
After playing 75 spins no bonus or free spins were won