$45 No Deposit Bonus
260% + 40 FS deposit bonus
Full Welcome Package
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I joined Las Atlantis and I did not get the $45 no deposit bonus. I did not try the casino out. :(
Free spins did not come up very often for the amount of spins played
excellent site! bonuses are great and always active...thank you...
Great graphics and gaming interface, but the customer support fell far below the industry average.
nothing went wrong i loved it , had so much fun thanks
Misleading as there is NO no deposit bonus which is becoming the norm for many casinos, so why state that there is. Clearly this already shows that this is a casino that should not be trusted
Misleading payout times. They advertise that bitcoin withdrawals take 1-3 business days. In reality, it takes 5 business days to "approve" and "several more" to transfer so payout times are a joke. And you can only do one payout request at a time. I'm really disappointed. They need to just be honest about payout times because I took them at their word and got burned. I still haven't received my bitcoin payout and it's been almost a week. All customer service could say is, "several more days." So helpful.
chat was rude and didn't answer my question. No download available. The games all seemed extra greedy, and again, live chat was terrible!!
Ive been trying to withdraw my cash for over a month. They had me send documents to the "validation department" and ive only gotten one response the entire time from that department stating i was missing some documents. I sent more documents.. and now im starting to feel sketched out because they arent allowing me to withdraw because validation department isnt approving my account because they havent checked my documents apparently. This is insane. I feel like they are holding my winning hostage
Hello Wind, Thank you for your feedback. Validation of your casino account is a regular procedure for all online casinos. The receipt of required KYC documents guarantee funds being sent to you with no delays or bounce backs. I’ve been informed by a casino representative there were some documents missing in order to complete the verification of your account. In case of missing documents, the whole process might take a bit longer than usual and I was told the casino representative has emailed you with missing info in order to complete the validation of your account. Kind regards, Emily
No complaints! this is not exactly a grounbreaking casino site but it works. The terms and conditions need to be clearer on the bonuses though. Got my freespins though.