450% + 45 FS deposit bonus
Full Welcome Package
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I deposited 120 euros at Agentspins.com , i played blackjack live and a few other live games and got my balance to 750 euros, i never took any bonus at all, i was ask to veify my account took a little time and even phone verification which is fine, during this time trying to get me to cancel my withdrawal and play more, anyway today i received the following email.
As part of our regular withdrawal review process, we have seen that the terms and conditions of the casino were not met.
Our Terms and Conditions prohibit placing single bets equal to or greater than 30% from the value of the deposit.
We have therefore cancelled your withdrawal request and removed the winnings.
Should you have any questions please contact our customer support via live chat on our site.
Stay away. No chance at all. Stya away. Let your money stay in your pocket.
I joined this casino and deposited over 3000 euros and I eventually won around 8000 which I withdrew to be told the next day this was cancelled as I had exceeding the 30% wagering on my previous deposit of 500 euros. The reason being I bought a 1000 euro bonus on book of sun which paid approx 1300 euros for my buy. This is is very unfair gameplay in my view and technically I wasn’t playing with the deposit as I withdrew the balance and and then cancelled so the last deposited balance was actually 5500 before I played book of sun. Can anyone point me in the direction of a independent complaints department so I can report these crooks as I’m not going to let them away with it without a fight
@David Tuthill did you managed to get this issue resolved?
Scam , they took my bet on BJ live ,won and didnt pay those hands , then they say i got the money back....never recive anything ,they are 100% scamers
Scam!!! After winning big,I could not collect,apparently because in small print it says...you cant spin more than 30% of your deposit....Even though it let me !!!!# had my pants pulled down!!!!!!
Absolute Joke they do not pay out your winnings although deposited 1000 euro. Stay well clear Russian Scam site
i deposited 20 euro couple of days ago and was awarded a bonus,after winning 455 euros i was told i had to complete further wagering requirments of £1654 euros before i could withdraw any winnings,ok so far i played for 8 hours and spoke again to chat line who then confirmed 35 euros to go i ended up with 201 euros in my account then told they wanted there bonus funds back ok? so applied to withdraw 125 euro balance the then said they have confiscated this due ti irregular play,i only play slots? then the put my original 20 euros back in my balance,ive just won 126 euros with it and again requested a withdrawal so we will see what happens now,not happy so far shame seems a good site?
The casino accepted deposits of more than 400 euros from me. At some point I got lucky and won 500 euros. I ordered a withdrawal on November 27th. Today is December 21st and I still haven't received my money. They gave me promises to pay within 3 weeks. Today I received a letter that they cannot pay me and they are closing my account.
the casino took about 7 days to check my documents. I submitted documents 3 times. I always use 1 visa card for deposits and withdrawals. I have provided the casino with all the information they requested. I also provided an extract from the bank account, with the help of which I made deposits in the casino. The casino wrote me a letter 3 weeks later that it could not pay me to my account, from which I made deposits, and therefore closes my account.
This casino also run AGENT NOWAGER casino who never pay out even approved withdrawals do not appear in your bank account. How these von merchants can operate and these other site reviewsers That give the casino 5 stars and say they been around 10 years all lirs. They should be ashamed of themselves duping people into depositing into the scam sites just to get commission.