United States accepted
English available
USD accepted
$25 No Deposit Bonus
250% Deposit Bonus
Yeah, had actually won a pretty big jackpot on that site.... but apparently they have a term where you can only cash out 100 maximum off no deposit bonus .... so they took about 900$ away
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thanks for your comment. A no deposit bonus always has its limitations indeed including the maximum cashout, but you're welcome to check our deposit promotions as well or consider playing with no bonuses to have no limitations and cashout the whole jackpots. Kind regards, Rich Palms Casino team
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New Casino! BE WARNED! Very apparent they have TIGHT controls over frequency of wins, payouts, bonuses etc.. played for three weeks and deposited over $3000...made small and large wagers and was never up more than 10% and would suddenly hit long cold streaks until balances dropped off.
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Dear , we are sorry to hear you have not been successful with your gaming experience! Please note that the casino operates on reputable Real Time Gaming software known for its completely random outcomes. We have no control over the third-party software we're using and thus, are not able to have any control of the chances of win. Please advise us your username though so we will be able to check your account as well for something extra for you as a gesture of appreciation so you can try your luck again. Kind regards, Rich Palms Casino
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Terrible, terrible place to try and get winnings from . I made my first withdrawal of 245 on March 26th. Kept checking my bank but nothing arrived. Had many, many futile chat sessions, and was eventually told to send copies of my bank statement to prove I had not got any winnings...I did this...in the meantime I withdrew 150 early April and then 300 on the 19th April. After many emails tooing and frooing with the their finance department I finally today get an email saying they were pleased to tell me my 245 refund was being sent. I logged into the casino and was surprised to see 55 sitting there - I checked the banking page and they had sent the 245 refund out of my 300 winnings and placed the other 55 back into my players account!!!! Every email to the finance department takes DAYS to get a response. The chat advisers and managers have no way (apparently) of contacting their own finance department, and they tell the player to do it themselves (and so back you go into the endless waiting for days to get a reply). Mistake after mistake after mistake is made. Advisers try to be helpful but have limited English language capability (it's infuriating). They advertise it takes 7 business days to get your money (it does not - the advisers will tell you takes 12 business days) - I still have not received one cent of any of the withdrawals! They refuse to give details of where their Licence comes from. They refuse to give details of whom to contact to complain. |ll in all - it is a shambles (and yet to see if it is scam also). The only plus side is the games are good!! lol
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Dear , we are so sorry to hear you've had such an experience with our casino! Please kindly provide us with your username so we'll be able to check your account and provide you with more details. We believe there must have been some miscommunication that caused the delay, however, we are always very strict in terms of timely payouts. We will be waiting for your account details to look into the matter, thanks. Kind regards, Rich Palms Casino
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I was impressed by game but lost, i will try again later
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Used the welcome bonus and managed to play through the wagering requirements - site immediately shut down and my balance went from over 2000$ to 1$. Contacted support and shut down my account. Do not play on this site.
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thanks for your comment. As we have checked, when the Wagering was completed at your account and the balance transformed into the maximum cash out amount, you continued playing until, unfortunately, the balance was played down. You can check your bets report in Cashier, or contact our Support 24/7 for the detailed report. You are also welcome to check our welcome match bonuses in Cashier, we hope you'll be lucky with those too! Kind regards, Rich Palms Casino team
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Miksi en saa tiliä tehtyä,lataa vaan koko ajan....
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, hello, thanks for your comment! Please contact our 24/7 Support to get instant assistance on that. Kind regards, Rich Palms Casino
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I wish I checked the reviews earlier for this casino. Impossible to verify account due to the links not working. Games are constantly freezing and when you ask support crew for help they tell you to buy a new device and it’s not a problem. Support crew is very rude and absolutely no help whatsoever. For some strange reason the games only freeze when you win a feature like free spins or scatter. I was told by the manager if I seek outside advice I will have my account terminated and I will be blacklisted from the casino industry forever. Don’t make a deposit unless you have verified your account first.
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Dear @Silvano, we are sorry to hear you've had such an experience with our casino! The reason for the freezes is usually connected to bad Internet connection, please also try using Google Chrome though. We truly believe there must have been some misscommunication with our Customer Support since professional assistance and our players' satisfaction have always been our first priority. Please kindly provide us with your username so we'll be able to check everything and provide you with more details. Kind regards, Rich Palms Casino team
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Was good at first then they just like quit hitting all together. Had 2 times where i should have got a bonus game during play and was robbed of those. Then they tell me to check coupon area after my money is below $1 and they would make up for the robbed bonuses but they didn't do a thing. I'm so sick of getting ripped off by rich casinos that have no problem taking our money but when it comes to paying out they are crickets. I'm over it all already.
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Hello, Thank you for addressing your query to us. Please kindly specify all the details about the matter: the name of the game, time, the bet amount, etc, so we could check everything. Should you have any questions, please contact the 24/7 customer care. Kind regards, Rich Palms Casino team
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I completed the sign up form validated my email and the bonus code after I entered it says I cannot redeem this at the moment see the cashier
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Complete scam. Terrible experience. Bonus rules are kept secret from brand new players. Certain games are restricted for bonus play those games are therefore locked and you can't choose them that's perfect. The way they get you is if at any time during your bonus play you bet over $10 they keep your deposit and all the money you've accumulated. I find it odd that the other rules have been locked there for you can't choose them to screw up but yet this very easiest one to screw up on the bet is wide open for you to screw up on at any time this is how they get you complete scan!!
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Dear Michael, Thank you for addressing us with the query. We have carefully checked the Terms and Conditions of Rich Palms Casino, which are in a free access on the website. Please be advised that according to them, during an active bonus, the maximum bet amount allowed is $10. The bets, exceeding $10, will subject all the winnings to voidance. Please be reminded that you agreed to the company T&C upon the phone verification. This presupposes that you got acquainted with all the points, stated there, and accepted them. Kind regards, Rich Palms Casino team
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Free Chip is valid once for slots and table games, WG X 50, max cashout $50. Offer is available for new players only.
Welcome Pack is valid for slots, table games and specialties on the first 3 deposits of $25+ (Neosurf $10+) and up to $1000; WG x35, max cash out x20. Get 250% on the first deposit, 200% on the second, and 150% on the third one. Get extra 50% for crypto deposits.
Game type | Live dealer | Virtual reality |
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Roulette | ||
Slots | ||
Blackjack |
Payment Method | Deposit | Withdrawal |
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American Express | ||
Bitcoin | ||
MasterCard | ||
Neosurf | ||
PayPal | ||
Visa | ||
Ethereum | ||
Litecoin | ||
Dogecoin | ||
Interac | ||
Ripple | ||
Wire Transfer |
Credit cards - 7-10 business days
Crypto Wallet - up to 24 hours
Wire Transfer - 5-7 business days
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