5.6

PrimaPlay Casino Review

Welcome Bonus

$50 No deposit bonus

333% deposit bonus

Full Welcome Package

5 Quick Stats
  • Ranking: #308 out of 1390
  • Visits: 26K
  • Votes: 249
  • Reviews: 31
  • Tags:
5 Quick Facts
  • united states is accepted
  • Available in English
  • Available in USD
  • Main software is RTG
  • Established this year

Rate PrimaPlay Casino

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(249 People voted)

Gold medal
87votes
Silver medal
45votes
Bronze medal
39votes
Black medal
78votes
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Player Reviews

31 Player Reviews
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Canot redeem free bonus PRIMA50 i dont know why but i think its a scam site
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Hi @Marcel Melaga, I can assure you we are not a scam site, our management team have over 60 years combined of working within the casino industry and have scooped many awards. If you have any issues please contact [email protected]
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I had a 170$ prophit from the bonus and it said they was withdrawable... So i withdraw 150 and wait on pending and i played with the remaining and reamins 0.02 $. The next day i entered to see the site and they was all gone as if i didnt do anything.
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I requested a withdrawal via Skrill because they have it as an option for a withdrawal, but unfortunately it is not an option for my country, The United States. So the customer support agent, Rachel, goes on to tell me since I used a credit card my only options I have are bank wire or check. I have Chime bank and anyone who knows what Chime is knows that it is an online bank. They do not accept wire transfers or foreign checks. So I ask if I can receive it through Bitcoin. She says she has to inquire about it. After, I send in my verification documents she tells me that she looked into my credit card and my bank does accept bank wire and checks. The only problem with that is I ONLY have a credit card with the bank she is referring to NOT a checking or savings account. The bank isn't even located anywhere in my area. I do not recommend this casino. Stay away. They are not accommodating to customers situations.
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They also now locked my account, so I cannot get back in and they owe me $3,000.00. If I do not receive my funds, I will be reporting fraud to my credit card company.
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@Chelsey wisham No they did not pay me, but I did receive all of my deposits back.
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I was excited about finding a online casino that actually seemed legit, so my girlfriend tried it as well as and wouldn't let her use bonus at start up, and customer service option was unless, just keep going back to the main page.  Dropped from gold medal for this
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Hello Adam,
Thank you for your feedback. We don't use the RTG chat so you cannot access the Chat from the lobby. If you go to the casino webpage you can access our 24/7 live chat via that method.
Kindest regards,
Team PrimaPlay
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I too had all these same issues, however after sometime i was able to speak to live chat from the web page not the app. they were still working out some kinks but told me to email them at this email   [email protected]  and let the know username and the email used to verify. after that i was ready to redeem free chip and play. would be gold medal if no problem from start
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Hi Justin,
So close to Gold..... Thank you for the feedback though. Unfortunately we do not use the RTG chat so our 24/7 support is only accessible via our website and it is pretty difficult to build an automated response that beats all the pesky SPAM filters that different email providers have, but we are always looking at working on certain areas to improve them.
Kindest regards,
Team PrimaPlay
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Update. I got a cash back bonus yesterday. The site had a problem with activating flash on my computer. Reloaded and hit for a decent win. Then I found I wasn't playing for real money. I've never played anything but real money and this kind of pissed me off. Lost in short order after that. So I deposit 40 bucks today and I lost that pretty quick as well. but I didn't have any problems. RTG casinos typically suck on weekemds and tend to pay out much better during the week.
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I'm happy with the service and games I'll be back tomorrow for sure
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Hi Lloyd,
We look forward to welcoming you back as well!
*Sending digital High 5 and Fist Bump*
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its an awesome casino site good games and graphics I loved it very much
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Hi David Hardisty..... We think you're AWESOME! :)
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PRIMA50 bonus error, contact customer service, scam?
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the $50 coupon can no be redeemed so it is a scam.
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General information

Casino Details

Casino Versions
Instant Play,Download,Mobile,Flash,Mobile Web
Established
Jan 27, 2020
Currencies
USD,BTC

Softwares

RTG

Game Types

Slots

WITHDRAWAL

Withdrawal Limits
$15000 per week
Minimum Withdrawal
$50
Withdrawal Timeframes
Ewallets - Up to 24 hours,Credit cards - 4-5 business days

Casino Support

Live Chat
No
Email
Phone
None

Full Welcome Package

On Registration
$50 No deposit bonus
PRIMA50
  • Wagering: 50 times Bonus
  • Games: Slots
  • Min Deposit: None
1st Deposit
333% First Deposit Bonus
FREAK333
  • Wagering: 50 times Bonus & Deposit
  • Games: Slots
  • Min Deposit: $30
2nd Deposit
100%
PRIMA100
  • Wagering: 50 times Bonus & Deposit
  • Games: Slots
  • Min Deposit: $30

Match Bonuses

Weekends
100%
WEEKEND100
  • Wagering: 30 times Bonus & Deposit
  • Games: Slots,Keno & Scratch Card
  • Min Deposit: $20
Weekends
77%
WEEKEND77
  • Wagering: 25 times Bonus & Deposit
  • Games: Slots,Keno & Scratch Card
  • Min Deposit: $20

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