Cool Cat Casino Review

I was denied my free chip repeatedly for over an hour - by 4 different chat agents one being a very well seasoned VIP HOST JOHN THOMPSON , not only was I denied but they were very unprofessional and rude in the communication. I will attach the screenshots of the unprofessionalism FYSA as well the promotion that SPECIFICALLY says VIPACESS. I am VIP LEVEL 4 Of 5 levels and John specifically kept saying I am not in the right class but couldn’t tell what the right class was INSTEAD when I asked what the correct class was he said “NOT YOURS” I couldn’t believe it and I told him that was pretty mean etc… you would have thought he would have apologized for that. They are BERY VERY condasending, but wonder why I stopped playing here as well as all sisters sites etc Because OF THE CUSTOMER SERVICE ITS HORRIBLE ABSOLUTELY HORRIBLE. A host of John’s caliber should Not conduct himself in such a manner. The promotion terms ALSO CLEARLY states the specifics. *****VIPACESS ******MULTIPLE FREE CHIPS IN A ROW ARE ALLOWED…… ******NO DEPOSIT REQUIRED You don't have to make a deposit to enjoy your favorite games. Need some inspo? Spin the reels of NEW T-Rex Wild Attack, where 6 Egg Scatters award 20 Free Games to help you win 50,000 times your bet. Now that's Cool The CoolCat Team Email: [email protected] Chat: Live Chat HAVE YOU TRIED THE NEW GAME? TAME A FEROCIOUS 50,000X WIN! -REY SWILD Free Chip comes with a 40x playthrough requirement on Slots and Keno (60x on table games), a $200 max cashout, and can be redeemed once only. No additional deposit is required. No pending withdrawals. Multiple free chips in a row are allowed. John Thompson VIP Account Manager Messages Promotions you can tell me what class is for Not yours. That's not acceptable John and that's very mean of you because that's just being smart. I've never had this type of experience with you John

Yeah, I want $400 from there. Talk to support 4 or 5 times They said it was gonna be 7 toe 10 dayd on the seventh day Unblock my account I verified it and everything is sent to ten dollars to verify the crypto wallet They said everything was fine verified everything is good Then block me.

All I have to say about this casino is they are sneaky. They're very crooked because I had received a $25 free chip in my email. I went and applied it and I played for like 3 days and I did the wagering requirements and gotten it up to over $1,200 that I could withdraw. So I put in the necessary paperwork to verify my identity. And all the sudden my account was completely closed, no access. When I inquired to the support email address that I have found they just told me it's up to their discretion they can close it whenever they want to they do whatever they want to anybody's account. Never did say why. So I just wanted to make everybody aware they are sneaky and they're not and honest or up standing Casino in my opinion. Please do not check out this casino unless you feel like giving your money and your time away for nothing and no reasons why they do anything they do.

dont play here . hella long to get your withdrawl. they'll take your quick but if you thinking bout getting your wining , prob 2 month and thats afther verify your account. im bout to be 2nd month for me. seems like they looking for excuse to not pay me. talking bout my phone number was use on another ppl account. how the hell im suppose to know who have use my phone or if it a recycle number. they didnt say anything when i was verifying my account. DONT PLAY COOL CAT

Do not deposit any money with CoolCat Casino. If you win, you will NOT get PAID!!!!!! I tried and kept getting the run around and they don’t respond to emails. Don’t do it!!!!! Ignition or bovada is great and I have made withdrawals with no documents required etc. and quickly. again stay away from this casino.

I won $10k. They have run me thru the wringer trying to get paid out. After reading the reviews, I see it will never happen. I wish I would have read the reviews first.

This casino is a fraud. Do not deposit a single Penney. I’m owed $25,000 and I’ve been getting the run around for 6 weeks. Lie after lie, the reps act dumb, like they don’t have a computer right in front of them. They claim they are using real time gaming platform. If so, there would be no question about your winnings as they know every single hand you’ve played. I cannot believe they are still in business. What they do amounts to stealing.

I won $27,500 playing blackjack. After they cancelled my withdrawals twice, I was able to get them to pay $2,500 but after the currency exchange it was $2200. Ok fine. Now they keep delaying the next payment. Excuse after excuse. Lie after lie. Never would I play here again. At this rate it will be 2021 if and when I am paid. Fraudulent is an understatement.

The worst casino ever! Don't ever expect a payout. They have an encyclopedia of excuses. Stay away a waste of time and money!!!!

Have been enjoying this casino quite abit unfortunately feels like the cash goes way to quickly.